Currency: All prices listed on HockeyMonkey.ca are in Canadian Dollars (CAD). Charges drawn on international accounts may be subject to foreign transactions fees; these are not charged by HockeyMonkey.ca and may be in addition to the grand total of your order.
Best Price Guarantee: If you've found an advertised price from one of our specified competitors, that is lower than an identical product currently in stock that we sell on HockeyMonkey.ca (even if it is only a $.01) - we'll match it! This policy does not extend to products that are covered by a manufacturer's Minimum Advertised Price policy. Using a coupon will void any requests for a price match. Requests for Price Matching must be made at the time an order is placed using the method described below; requests for Price Matches over the phone will not be honored. Requests for Price Matching must be made for the identical product (this includes, but is not limited to: size, width, color, pattern, etc.). For additional details, please view our Best Price Guarantee. The Best Price Guarantee does not apply to previously completed orders.
Pricing Error: Despite our best efforts to advertise prices appropriately, some items may be advertised incorrectly due to a typographical error. We reserve the right to refuse or cancel an order for an item that was priced incorrectly, whether it has been confirmed, charged, and even shipped. If an order is refused after it was shipped due to a pricing error, we may issue a charge to reconcile the price difference or request an intercept from the shipping carrier. The pricing posted on our website may not always be identical to those found on some price comparison shopping websites. Prices listed on most price comparison websites may take up to 24 hours to update and match our site.
Price Protection: Due to the unpredictable and volatile nature of the hockey equipment industry, we cannot offer price protection credits on merchandise previously purchased on our site. Prices are subject to change at any time without notice based on a combination of factors that are generally out of our control. They are usually dictated by market and availability conditions and/or by the manufacturers themselves and are often as likely to increase as they are to decrease. We are unable to retroactively adjust or credit orders for products that may have been subsequently discounted or reduced via promotional code or special offer. Once you have completed your purchase, the price you pay remains unchanged regardless of whether the price on our site has since increased or decreased, or a promotion has been offered. Please be rest assured that we are offering you, our valued customers, the best possible price we can based on our real-time cost for the merchandise at that time.