HockeyMonkey.ca Support

IMPORTANT: Items purchased from HockeyMonkey.ca cannot be returned to any of our locations in the United States; this includes retail stores and our distrib...

Returning merchandise is easy and hassle-free at HockeyMonkey.ca. Just follow these four steps: Go to our online return portal and enter your order number...

Return shipping cost (the cost to send an item back to our warehouse) is like or comparable to your cost of driving to any store for returning an item, whic...

If you purchased a product from us that you wish to exchange for an alternative, you can return the item for a refund or store credit and simply place a new...

We will waive the restocking fee if an eligible product is returned within 30 days of purchase; after this all other returns of eligible product will be sub...

An item that was discovered to be defective upon receipt can be replaced, or returned for a full refund for the purchase price provided that the item hasn&#...

If you refuse delivery, a credit will be issued for the price of the merchandise minus the actual cost of shipping and the cost of return shipping. All cred...

All Packages are inspected for damage before they ship from our warehouse. If your package has been damaged in transit, please contact us immediately. We mu...

Items sent as a promotional gift (Gift With Purchase) are required to be returned if the qualifying product is returned for a refund or store credit. If the...